New YorkFull TimeCustomer Support
Remotely
researchai toolscold outreachlinkedinclient servicevetting
Job Description
📋 Description
- Hybrid Client Service role in Guidepoint’s network of 1.75M experts
- Recruit experts, perform outreach, and prepare expert profiles for clients
- Independently research public sources to identify relevant experts
- Manage multiple client requests with strong execution and prioritization
- Collaborate with a team to deliver fast, high-quality client experiences
🎯 Requirements
- Bachelor’s degree, 3.0 GPA or higher
- AI fluency and experience using AI-enabled tools for research and writing
- Ability to use AI tools responsibly, with data quality and confidentiality in mind
- Curiosity about emerging technology and willingness to learn new tools
- Authorized to work in the United States without visa sponsorship
- Strong communication and time-management skills
🎁 Benefits
- Base salary $70,000; eligible for up to $4,000 bonus
- Potential acceleration to higher roles with additional compensation
- Comprehensive benefits including health, dental, vision, and 401(k)
- PTO, holidays, wellness programs, and EAP
- Hybrid work environment with on-site collaboration opportunities