Front Desk Intake Specialist

📋 Description

• Handle inbound calls from prospective clients and provide a professional, welcoming, and positive
• Listen attentively to inquiries, gather information, and screen lead quality.
• Clearly communicate the intake process, expectations, requirements, and next steps.
• Schedule consultations and appointments accurately while maintaining records.
• Collect and process payments associated with initial consultations.
• Follow established procedures and workflows with accuracy and professionalism.

🎯 Requirements

• Strong verbal communication skills with a professional, empathetic style.
• Excellent active listening skills and understanding client needs.
• Ability to manage inbound calls while maintaining professionalism and accuracy.
• Strong customer-service orientation and genuine desire to help clients.
• High attention to detail and accurate management of information/appointments.
• English proficiency is required.

🎁 Benefits

• Monthly compensation range of $1,142–$1,220 USD.
• 100% remote/home-based work.
• Paid Time Off.
• Bonuses.
• Full-time, long-term career opportunities.
• Parental Leave.