Technical Account Manager (TAM)

📋 Description

• Own the technical relationship with enterprise clients, primary technical point of contact on
• Develop understanding of client architectures, environments, and priorities to identify
• Identify risks, dependencies, and issues impacting performance, availability, scalability, or
• Define mitigation strategies and coordinate with stakeholders to address risks.
• Provide architectural/operational guidance for complex integrations and high-risk changes.
• Lead technical governance activities with actionable recommendations based on platform capabilities.

🎯 Requirements

• 5+ years of relevant experience with a Bachelor's degree, or 2+ years with an advanced degree; PhD
• For preferred profile, 6+ years with a Bachelor's or 4+ years with an advanced degree.
• Bachelor's degree in Computer Science, Engineering, or related technical discipline.
• Proven experience in Technical Account Management, Solutions Architecture, or other client-facing
• Strong understanding of cloud platforms, APIs, distributed systems, and modern software
• Experience with enterprise customers, preferably fintech, banking, payments, or other regulated

🎁 Benefits

• Full-time remote position based in Brazil.
• Opportunity to work with enterprise clients on complex environments.
• Senior technical role combining customer engagement, architecture, operations, and advisory
• Exposure to cloud platforms, APIs, distributed systems, and reliability practices.
• Collaborate with engineering across multiple disciplines.
• High visibility with senior technical stakeholders and leadership.