Customer Service Representative - MZ
SutherlandAlexandriaFull TimeCustomer Support
Remotely
customer serviceenglishattention to detailnight shiftsactive listening
Job Description
📋 Description
- Handle customer interactions with efficiency and empathy.
- Provide tailored solutions to meet customer needs.
- Ensure a positive customer experience through effective communication and professional phone
🎯 Requirements
- Fluency in English is a MUST (B2/C1 level).
- Strong skills in Customer Service and Customer Support
- Proven ability to enhance Customer Satisfaction and Customer Experience
- Problem-solving, active listening, and attention to detail
- Flexibility with night & overnight shifts is essential
- Proficiency in professional phone etiquette and communication techniques is a plus
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