Customer Service Agent - AH
SutherlandAlexandriaFull TimeCustomer Support
Remotely
customer servicecrmattention to detailactive listeningphone etiquette
Job Description
📋 Description
- Handle customer interactions with efficiency and empathy.
- Provide tailored solutions to meet customer needs.
- Ensure a positive customer experience through effective communication and professional phone
🎯 Requirements
- Fluency in English (B2/C1 level) is a MUST.
- Strong skills in Customer Service and Customer Support.
- Proven ability to enhance Customer Satisfaction and Customer Experience.
- Problem-solving, active listening, and attention to detail.
- Experience in a customer-facing role and familiarity with CRM tools is a plus.
- Flexibility with night and overnight shifts is essential.
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