Customer Engineer, APAC
CrestaRemotely
gopythonawsjavascriptamazon connectgenesysapissdks
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Job Description
📋 Description
- As a Customer Engineer, APAC, deliver Cresta's AI solutions to enterprise contact centers across
- Own the technical execution of customer integrations with Solution Architects, Implementation
- Partner with technical stakeholders across APAC, navigating different environments and deployment
- Help identify opportunities to expand value within existing customers and scale technical
- Collaborate with teams across APAC to share learnings and develop scalable implementation practices.
🎯 Requirements
- Strong software engineering skills with hands-on experience in Go, Python, and/or JavaScript.
- Experience using APIs and SDKs to build integrations and value-added solutions.
- Experience with AWS and Git.
- Experience with contact center technologies such as Amazon Connect, Genesys, Five9, NICE
- Ability to troubleshoot across applications, APIs, cloud infrastructure, and third-party systems.
- Strong communication skills and the ability to translate complex tech concepts for different
🎁 Benefits
- Comprehensive medical, dental, and vision coverage for you and your family.
- Paid parental leave for all new parents.
- Remote work setup budget for a productive home office.
- Monthly wellness and communication stipend.
- 20 days of vacation time for work-life balance.
