Customer Service Specialist

📋 Description

• On-site role in Cairo for a Customer Service Specialist
• Handle customer interactions with efficiency and empathy
• Provide tailored solutions to meet customer needs
• Ensure a positive customer experience through clear communication
• Maintain professional phone etiquette

🎯 Requirements

• Fluency in English is a MUST (B2/C1)
• Strong skills in Customer Service and Customer Support
• Problem-solving, active listening, attention to detail
• Experience in a customer-facing role; familiarity with CRM tools is a plus
• Flexibility for night and overnight shifts

🎁 Benefits

• Very competitive salary up to 25K Net
• Overnight allowance
• Overtime scheme
• Social & Medical Insurance
• Fully Paid Training
• Transportation provided