General Manager, CRM+

📋 Description

• Own health, innovation, and growth of CRM+ business
• Lead product vision, roadmap, and AI-native transformation
• Set GTM strategy and platform-led growth
• Drive cross-functional alignment with sales, marketing, and engineering
• Be the voice of the customer in roadmap decisions
• Own KPIs for retention, expansion, and ARR growth

🎯 Requirements

• 7+ years in B2B SaaS with GTM/product strategy exposure
• Proven revenue growth while protecting retention
• Strong commercial instincts and pipeline/retention diagnostics
• Comfort leading a platform business with ecosystems
• Experience with nonprofits or mission-driven orgs a plus
• Exceptional communicator; effective in writing, Zoom, and stage

🎁 Benefits

• Market-competitive pay
• Bonusly recognition
• 401(k) with company match
• Unlimited PTO
• Volunteer days and company holidays
• Healthcare benefits (medical, dental, vision)