Remotely
google workspacejamfoktaziazpakandjizscaleratera
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Job Description
📋 Description
- Provide tier 1–2 IT support for a globally distributed workforce.
- Manage identity and endpoint lifecycle across regions (Okta, MDM/endpoint tools, Atera).
- Coordinate onboarding/offboarding and equipment provisioning for EMEA and other regions.
- Administer Google Workspace and cross-regional IT processes with U.S. teams.
- Support secure remote access (Zscaler ZIA/ZPA) and maintain internal knowledge base.
- Collaborate with IT teams on cross-regional projects and ensure coverage across time zones.
🎯 Requirements
- 3+ years in IT support/helpdesk, ideally SaaS/tech
- Hands-on experience with Okta or similar identity provider
- Experience with MDM/endpoint tools (Kandji, Jamf, or similar)
- Ticketing/PSA experience (Atera or similar)
- Familiarity with Zero Trust tools (Zscaler or similar) is a plus
- Fluent English; Czech would help local coordination
🎁 Benefits
- Competitive local benefits package for the Czech Republic
- Performance bonuses and referral rewards
- Flexible Time Off and paid public holidays
- Paid sick leave and Czech social security support
- Parental leave policies and additional paid paternity leave
- Growth opportunities, Coursera access, and development programs
