Remotely
crmhubspotspreadsheets
Job Description
📋 Description
- Frontline ambassador for Roo platform.
- Deliver white-glove support to hospitals.
- Balance relationship management with ops problem-solving.
- Coordinate follow-up shifts and hospital communication.
- Collaborate with teams to surface trends and insights.
- Maintain empathy in every interaction.
🎯 Requirements
- 5+ years in veterinary industry ops or services.
- 3+ years B2B account management or sales.
- Empathetic, professional in difficult conversations.
- Highly organized with multi-case management.
- Strong strategic communication; de-escalation skills.
- Comfort with tech, spreadsheets, and CRM tools (e.g., HubSpot).
🎁 Benefits
- Remote-first environment; hybrid possible if SF-based.
- Competitive pay in regional tiers.
- Home office stipend and education allowances.
- Health benefits and 401K options.
- Unlimited PTO and parental leave.
- Inclusive, equal-opportunity workplace.
