Shift Lead
Insomnia CookiesColumbiaPart TimeOperations
Remotely
customer serviceleadershipfood safetyposcash handlinginterpersonal
Job Description
📋 Description
- Lead duties during your shift, owning the night at the UofM store
- Build orders, suggestive selling, baking, and customer interactions
- Coach and train team members, maintain standards and procedures
- Delegate tasks for baking, cashiering, packaging, and cleaning
- Ensure a safe, clean environment and proper food handling
- Manage cash handling and deposits
🎯 Requirements
- At least 1 year of customer service experience
- Point of Sale systems experience
- Strong communication, time management, and people skills
- Outgoing, friendly, and patient demeanor
- Detail oriented with results focus
- Ability to lead-by-example and motivate others
🎁 Benefits
- Flexible part-time work schedules
- Excellent training & mentorship
- Job stability with a rapidly growing company
- Achievable growth/promotion opportunities
- Fun, exciting team environment
- FREE cookies with every shift
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