IT Support Engineer

📋 Description

• Oversee day-to-day IT operations, including hardware, software, and network troubleshooting
• Develop documentation and user training materials on software and tools
• Establish scalable employee lifecycle management processes, ensuring seamless and compliant
• Develop and execute IT policies and procedures that enhance data security, system integrity, and
• Enforce compliance with ISO27001 or other information security standards
• Permissions and licenses management across company apps

🎯 Requirements

• 3+ years of relevant experience in a similar role
• Exceptional communication and interpersonal skills, facilitating effective collaboration across all
• Proficient troubleshooting skills for both hardware and software, with the ability to address
• Thorough understanding of Windows, macOS, Android, iOS and various IoT systems
• Experience with MDM/MAM solutions such as Intune and Google MDM
• Coding or scripting skills in any language that you are proficient with

🎁 Benefits

• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity
• Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
• Parental Leave – Take meaningful time to bond with your growing family.
• Flexible Work Environment – Balance life and work with adaptable schedules.
• Global Team + Mindset – Join a diverse, international team that thinks beyond borders.
• Tech Setup – Get the gear and support you need to work comfortably.