ServiceNow Platform Support
Pure StorageRemotely
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Job Description
📋 Description
- Team supports ServiceNow platform with L2 incident handling
- Hands-on platform administration and KTLO/RTB enhancements
- Collaborative, customer-focused problem solving in a fast-paced environment
- Opportunity to expand skills within the ServiceNow ecosystem
🎯 Requirements
- 2+ years in ServiceNow administration (CSA Certification required)
- Experience troubleshooting and resolving technical issues
- Incident monitoring, user support, and real-time issue guidance
- Data analysis and trend identification for workflow improvements
- JavaScript familiarity; ability to read code and guide users
- ServiceNow integrations experience a plus (e.g., SAP, Workday)
🎁 Benefits
- Competitive perks and wellness resources
- Flexible time off and team events
- Strong culture with recognition and growth opportunities