Billing & Recharge Administrator

📋 Description

• Review damage assessments and calculate recharge amounts using pricing matrix
• Create and issue accurate recharge invoices within SLA timeframes
• Manage customer recharge disputes from receipt to resolution/escalation
• Ensure PO and supplier invoices align with repair completion records
• Maintain precise financial records and contribute to monthly recovery reporting
• Keep billing templates and communications updated; support audits and data requests

🎯 Requirements

• Experience in billing or financial administration
• Strong numerical accuracy and attention to detail
• Excellent written and verbal communication with customers
• Calm under pressure; effectively handle disputes
• Proficient with Microsoft Office, especially Excel
• Background in fleet, automotive, or insurance environments preferred

🎁 Benefits

• Competitive base salary with performance-based bonus
• Time Off & Financial Security: up to 22 days holiday + pension & life assurance
• Wellbeing & Support: Employee Assistance Programme
• Career Development: entrepreneurial, flat structure with growth opportunities