Représentant(e) du Service à la Clientèle

📋 Description

• Support client inbound for a telecommunications company.
• Assist customers with telecom products and issues.
• Review client records and assess needs.
• Provide general information about the organization.
• Direct customers to specialists as needed.
• Receive, understand, and resolve complaints, proposing solutions.

🎯 Requirements

• Strong written and spoken English and French communication.
• Attention to detail and accuracy.
• Team player with proactive attitude.
• Excellent time management and multitasking skills.
• Positive, reliable, and organized with strong interpersonal skills.
• Ability to work in a team and maintain confidentiality.

🎁 Benefits

• Equipment provided.
• No door-to-door selling.
• Minimum 20 hours/week, up to 37.5 hours as needed.
• Dynamic work environment and great team.
• Paid training and quick onboarding.