Remotely
customer servicecommunicationonboardingfinancial marketsactive listeningnfa series 3series 34
Job Description
📋 Description
- Collaborate with a team to deliver results based on goals created by tastyfx
- Act as liaison between team and executives to create synergy for RFED Business
- Assist in developing and directing the RFED business, and execute orders for US clients on FX
- Help clients with inquiries about positions, trades, statements, platform issues and payments
- Demonstrate active listening on each call to understand client needs
- Onboard new clients and ensure a smooth funding journey
🎯 Requirements
- 1-4 years of related industry experience
- Strong knowledge of financial markets and daily market events
- Excellent customer service and client engagement skills
- Strong written and oral communication skills
- Prefer licensure: Series 3 and Series 34; willingness to obtain within six weeks
- Self-motivated, able to deliver measured results and build client relationships
🎁 Benefits
- Discretionary performance bonus: 5-10% of base salary
- Location: Chicago office (West Loop), dynamic tech-centered workplace
- Opportunity to grow and work with leadership on strategic ideas