Remote Response Associate, Roadside Assistance (CSR)

📋 Description

• Join Agero's Roadside Assistance team as a Remote Response Associate, handling real-time inbound
• Work in a high-volume, remote call center environment with a customer-first mindset to resolve

🎯 Requirements

• Location: You must reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or
• Customer-facing experience: 1+ years in a fast-paced environment; remote experience valued.
• Background check: Pass comprehensive screening (10 years misdemeanors, lifetime felonies).
• Home office setup: Quiet space; dedicated equipment; hard-wired internet; specified PC/OS
• Technical skills: Proficiency with multiple web systems, CRMs, Google Maps, Google Workspace
• Schedule: Full-time with 24/7/365 coverage and weekend shifts; production schedules may vary.

🎁 Benefits

• Pay & benefits: Base pay of $16.25/hour; shift differentials of $1.50–$2.75/hour for
• Benefits package: Medical/dental/vision, 401(k) with company match, PTO, tuition reimbursement
• Career growth: Online skill-building, mentorship, and cross-training opportunities.