Senior Customer Success Engineer

📋 Description

• Own the technical relationship with accounts from kickoff through maturity.
• Lead initial deployment, drive adoption, and ensure measurable value for Britive.
• Collaborate with CSMs to align on deployment plans, milestones, and success metrics.

🎯 Requirements

• Minimum 5 years in a customer-facing technical post-sales role at a B2B software company.
• Hands-on IAM and PAM experience; working knowledge of IAM services in AWS, Azure Entra ID, or
• Experience configuring PAM for cloud and on-prem environments; familiar with at least one
• Scripting and API skills (Python and/or Bash/PowerShell); REST APIs, JSON, and CLI tooling.
• Working SQL proficiency for investigating usage and audit data.
• Excellent client-facing communication; able to engage both DevOps and security leadership.

🎁 Benefits

• Work from anywhere in the US (fully remote).
• Competitive compensation and equity, plus health benefits.
• Paid parental leave, 401k, flexible PTO, and career development.
• Home office and connectivity stipends; team socials and offsites.