Service Operations Manager
dunnhumbyRemotely
dockerkubernetesterraformobservabilitygitopsci/cdcrossplanebackstage
Job Description
📋 Description
- Lead and evolve Service Operations into telemetry-driven, automation-first org.
- Oversee operational excellence across production platforms.
- Collaborate with Product, Engineering, Platform, Infra and Support teams.
- Drive transition from traditional ops to modern observability-led practices.
🎯 Requirements
- 15+ years in Engineering; 7+ years in platform/DevOps/SRE leadership.
- Proven success with large-scale cloud-native transformations (GCP/Azure).
- Hands-on with Kubernetes, CI/CD, GitOps, Terraform, Crossplane, Docker, IaC.
- Deep observability, self-service, golden paths, Backstage.
- DevSecOps, compliance automation, security-by-design.
- Experience in large production ops in cloud/hybrid infra.
🎁 Benefits
- Flexible working options where possible.
- Rewarding, comprehensive tech company package.
- Birthday off and personal flexibility.
- Access to cutting-edge technology and global teams.
- Inclusive culture with thriving ERGs.