Bilingual English and Spanish Member Loyalty Representative (R14161)
OportunSan AntonioFull TimeCustomer Support
Remotely
customer serviceenglishspanishretailoutreachbilingualcash handling
Job Description
📋 Description
- Welcome members with a warm greeting and provide quality member service.
- Seamlessly process all transactions, following policies and protecting member information.
- Work as a team or independently, exceeding daily goals in lending and servicing.
- Engage in outreach at locations and events to generate leads and assist with applications.
- Inform and educate potential members about Oportun’s services during outreach efforts.
- Light housekeeping to keep the store inviting and presentable; use iPads for applications.
🎯 Requirements
- Must be bilingual (English/Spanish).
- Outgoing, sales-focused, and enjoy speaking with people.
- Willing to work weekends with rotating schedules; reliable attendance.
- Available to work outdoors during outreach activities; ability to travel within ordinary commute.
- Regular, reliable attendance to support store operations.
- Basic computer skills and ability to operate office equipment; able to lift up to 25 pounds.
🎁 Benefits
- Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) for volunteer activities each year
- 401(k) retirement savings
- Paid Training