Customer Success Coordinator - German Speaker - VIE Contract

📋 Description

• Support customers in the DACH region (Germany, Austria, Switzerland) with EcoVadis solutions.
• Coordinate operational management for regional portfolio; include platform demos, reports
• Maintain proactive customer relationships and act as liaison between customers and EcoVadis teams.
• Contribute to internal projects to improve CS processes and service quality.

🎯 Requirements

• Customer support experience, preferably with large accounts.
• German and English fluency required; Polish is a plus.
• Strong communication, Excel, and data analysis skills.
• Autonomous, organized, able to prioritize and summarize data for insights.
• Experience with Google Suite, Salesforce, and project management tools.
• Interest in international, multicultural environment; sustainability passion.

🎁 Benefits

• Location: Barcelona, Hybrid (8 days/month in office).
• VIE contract – 12 months.
• Global team with sustainability focus.