7CARD - CX Assistant

📋 Description

• Front-line CX role in Bucharest.
• Entry-level position for CX background seekers.
• Work in a fast-paced, global environment.
• Support users via email and chat.
• Contribute to customer experience improvements.
• Hybrid/remote options available.

🎯 Requirements

• Based in Bucharest, with office option.
• Experience in CX, customer support, or similar.
• Fluent English (spoken & written).
• Strong written communication, empathetic tone.
• Comfort with digital tools, chat platforms, CRM.
• Resilience for high-volume requests.

🎁 Benefits

• Hybrid/remote options; flexible work setup.
• Paid time off: min 25 days plus tenure bonuses.
• Parental leave and ramp-back options.
• Career growth and learning opportunities.
• Culture focused on wellbeing and inclusion.