Senior Customer Solutions Engineer, Edge AI

📋 Description

• Hybrid role responsible for deployment execution and ongoing technical account ownership for Armada
• Leads deployments, platform bring-up, and initial workload execution in early engagement.
• Primary technical owner after go-live, driving adoption and operational maturity.
• Reports to Sr. Director of Customer Success & Delivery, EMEA & ANZ.

🎯 Requirements

• 8+ years in infrastructure, platform engineering, SRE, forward-deployed engineering, or TAM roles.
• Proven ability to own hands-on delivery and long-term customer relationships.
• Deep Linux, networking, Kubernetes, storage, and GPU-accelerated compute expertise.
• Strong troubleshooting in live, production environments.
• Experience with customers in regulated, high-stakes settings; willingness to travel in ME region.
• Clear, confident communication suitable for executives and engineers.

🎁 Benefits

• Joint Success Plans, adoption milestones, and roadmap ownership.
• Time-to-value acceleration and cross-region adoption.
• Operational excellence, security compliance, and governance support.
• Cross-functional collaboration with Product, Engineering, and Support.