Team Manager | Air Industry & GDS (SABRE) Experience Required | Onsite | Cairo
SutherlandCairoFull TimeData Science
Remotely
crmquality controlticketingbusiness & managementair travelitinerary
Job Description
📋 Description
- Lead a team of consultative air sales / Destination Expert representatives in Cairo, delivering
- Coach team to handle complex air requests as sales conversations, not just bookings.
- Oversee itinerary research, pricing, and alignment to client needs, ensuring same-day delivery.
- Ensure booking integrity with accurate fare, ticketing, invoices, seats, and special requests.
- Manage disruption scenarios calmly and quickly, minimizing impact on the client trip.
- Foster seamless partnership with Destination Experts and clients for a unified air experience.
🎯 Requirements
- 2+ years of team leadership in air travel (luxury travel sales preferred).
- Sabre GDS experience required to coach fares, ticketing, and booking issues.
- Proven ability to coach, monitor, and develop a sales team in this niche.
- Deep passion for travel and strong destination knowledge.
- Polished communicator with high emotional intelligence and active listening.
- Strong organization and attention to detail for multiple priorities.
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