North AmericaFull TimeMarketing
Remotely
Listed on 2 job boards, which is a stronger signal than one board alone.
analyticsengagementslackmoderationcommon room
Also available on
Job Description
📋 Description
- Own day-to-day operations of the dbt Slack community worldwide
- Partner with community leaders and internal stakeholders to evolve channel strategy and engagement
- Develop and maintain scalable moderation and support workflows including Code of Conduct enforcement
- Coach and onboard moderators as the community grows
- Create content systems that keep members informed and activated
- Surface community insights and member feedback to Product/Marketing/Support; close the loop with
🎯 Requirements
- 5+ years of experience in digital community management
- Experience owning day-to-day operations for a large online community (e.g., Slack/Discord/forum)
- Strong understanding of online community dynamics and how to cultivate trust at scale
- Experience building and improving moderation workflows, including Code of Conduct enforcement
- Excellent written communication and facilitation skills
- Experience using community tooling and analytics (Slack workflows, Common Room) to track engagement
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO and sick time, inclusive parental leave, holidays, volunteer days off
- RSU stock grants
- Professional development opportunities
- Company virtual happy hours, free food, and team-building activities
- Monthly cell phone stipend
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