Client Service Representative
GoodVetsSilver SpringFull TimeCustomer Support
Remotely
customer serviceappointment schedulingveterinarywindowsfront deskpractice management software
Job Description
📋 Description
- First and last impression for clients; create welcoming, empathetic experience.
- Manage phone calls, appointments, check-ins/outs; support hospital operations.
- Assist with payments and invoicing; ensure smooth client flow.
🎯 Requirements
- Strong communication and interpersonal skills.
- Experience with front-desk roles; veterinary/medical setting preferred but not required.
- Comfort in fast-paced environments; ability to handle multiple priorities.
- Familiarity with Windows-based systems or willingness to learn.
- Positive, team-first attitude and passion for client service.
🎁 Benefits
- Comprehensive benefits: medical, dental, vision; FSA options; disability coverage.
- 401(k) with company match.
- Generous PTO; holidays and personal time.
- Employee discounts on veterinary care and products.
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