Technical Account Manager
EasyVistaNorth AmericaFull TimeEngineering
Remotely
customer successsaasitilincident managementrcatechnical relationship management
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Job Description
📋 Description
- Post-sales TAM role to ensure client success and adoption of EasyVista products.
- Serve as liaison between clients and internal technical teams for efficient outcomes.
- Guide customers to achieve best solutions using EasyVista enterprise products.
- Collaborate with both Customer and EasyVista teams to handle challenging accounts.
🎯 Requirements
- Bachelor’s degree in computer science or a relevant technical field.
- 5+ years experience in technical support, account management, or related role.
- Proficiency in IT Service & Operations Management tools & technologies.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to work independently and in fast-paced environments; strong organizational skills.
🎁 Benefits
- Great place to work with growth opportunities.
- Desirable benefits and a strong employee culture.
- Mutuelle and wellness support as part of the package.
