Associate Director/Director, Patient Support Services

📋 Description

• Support patient access and affordability workstreams.
• Monitor operations, readiness, and vendor input; propose improvements.
• Identify barriers via data, feedback; translate into actions.
• Coordinate cross-functional reviews; align with brand and compliance.
• Manage day-to-day relationships with patient services vendors.
• Track milestones, risks, and readiness deliverables; provide updates.

🎯 Requirements

• Bachelor’s or Associate degree; advanced degree preferred.
• 7+ years in patient services, hub ops, market access, or related fields.
• Experience in launching or managing patient support programs; vendor mgmt.
• Strong understanding of reimbursement, payer dynamics, copay, patient assistance.
• Analytical, able to interpret data and present to leadership.
• Project mgmt skills; able to manage multiple priorities; travel up to 20-25%.

🎁 Benefits

• Salary: $205,000–$235,000 USD
• Medical, dental, vision insurance
• Paid time off; 401(k); incentive programs
• Fully remote work environment
• Opportunities to contribute to patient support programs
• Cross-functional collaboration with senior leadership