Senior IT Support Administrator W/M

📋 Description

• Helpdesk: support for Paris teams and remote users (ticketing and training).
• Onboarding/Offboarding: provisioning equipment/software, prep, and external partners management.
• Security Compliance: monitor IT security metrics and enforce internal policies.
• Software Administration: manage access, accounts, and rights across tools.
• Training: organize global trainings and build knowledge base and monitoring tools.

🎯 Requirements

• Experience as IT Support Administrator in fast-growth SaaS environments.
• Apple environments familiarity; SaaS admin (Google Workspace, MDM like Jamf); ticketing tools.
• Strong communication; daily collaboration with teams; explain IT rules and best practices.
• Autonomous problem solving; rigorous with security/compliance (ISO 27001 / SOC 2 a plus).
• English and French proficiency.

🎁 Benefits

• 25 vacation days
• Competitive compensation package
• Company shares
• Home workspace budget; coworking allowance
• Gym/wellness allowances via Gymlib
• English/French language learning support