Customer Support Specialist - Intern

📋 Description

• Take ownership of customer issues and sees issues through to resolution.
• Diagnosing, troubleshooting, and identifying solutions to reported problems.
• Identifying potential code bugs and escalating as needed.
• Maintaining prompt, ongoing, and accurate communications to customers and 3rd party stakeholders
• Participating, with assistance, in customer calls as needed.
• Gain comfort with database queries and review of data.

🎯 Requirements

• BS degree in Information Systems, Computer Science, or equivalent experience
• General understanding of software flow, execution, and development processes
• Basic understanding of API and cloud technology, including basic database knowledge and utilities
• Strong problem-solving skills
• Excellent time management and multi-tasking skills
• Excellent client-facing, English written and verbal skills

🎁 Benefits

• Food & Transportation shall be borne by project44