Dallas, Culver City, Los AngelesFull TimeCustomer Support
Remotely
onboardingsalesforceproject managementimplementationriascustodial transitionsfinra 7finra 63
Job Description
📋 Description
- Own the delivery of client implementations from post-sale through launch, migrating committed
- Develop and maintain detailed implementation plans, managing timelines, dependencies, risks, and
- Lead cross-functional implementation efforts across Sales, Customer Success, Operations, Product
- Run structured discovery before kickoff, then tailor the plan and training to how this firm operates
- Take ownership of the firm relationship when Sales hands off, ensuring a seamless transition
- Set up the steady-state relationship with escalation paths and open items documented
🎯 Requirements
- 4+ years of experience in implementation, onboarding, transitions, or client-facing operations
- FINRA Series 7 and 63 licensed (required)
- Deep understanding of the independent wealth management industry and RIAs
- Demonstrated project management across multiple concurrent client implementations
- Executive presence with firm principals and COOs; credible beyond operations teams
- Ability to influence cross-functional teams without direct authority
🎁 Benefits
- Offices in Culver City, Dallas, San Francisco; hybrid work with 3 days/week in the office
- Competitive pay and equity for eligible roles
- Premium healthcare, dental, and vision insurance
- 401k with 4% match and immediate vesting
- 16 week paid parental leave after one year
- Professional growth including an employee mobility program and annual L&D budget