Software Support Manager - Korean speaking

📋 Description Lead and develop a high-performing team in the Korean market. Drive data and AI-driven insights to improve outcomes. Influence cross-functional change and shape support direction. Build trusted customer relationships and own customer experience. 🎯 Requirements Fluent Korean and English communication Proven experience leading customer-focused teams Strong data-driven decision making Experience with process improvement and escalation handling Ability to partner with Product, Engineering, Sales, and Success teams Excellent stakeholder management and coaching skills 🎁 Benefits Opportunities to impact customer outcomes and operations Inclusive, collaborative work environment AI-enabled tools to boost productivity