Customer Success Manager - EMEA

📋 Description Success Planning & Value: Lead business value realization with customers and cross-functional Customer Advocacy: Represent customer needs to internal teams. Issue Management: Coordinate with Support and Engineering for timely resolutions. Product Expertise: Build hands-on Chainguard product knowledge and keep current with trends. Training & Education: Educate customers on features, best practices, and security principles. Account Management: Nurture relationships across stakeholder levels and drive renewals. 🎯 Requirements 5+ years in enterprise, customer-facing roles with technical and business teams. Domain knowledge: Supply Chain Security, DevSecOps, AppSec, security infra, containers, compliance Strategic, proactive ownership of customer portfolios; autonomy in decision-making. Entrepreneurial mindset; willing to build new processes to serve customers. Strong commitment to continuous personal and professional development. High emotional intelligence and priority management skills. 🎁 Benefits Flexible & Remote-First Culture: Work remotely with team meetups and stipends. Equity options and secondary offerings with extended exercise window. 100% covered health, vision, dental for you and dependents. ∞ Flexible Time Off to recharge and reset. 18 weeks paid parental leave for birthing parents, 12 for non-birthing.