MySQL Database Support Engineer (AMERICAS - Remote)

📋 Description Remote role for global Percona Support engineers Help customers’ DBA teams with expert data gathering, investigation and detailed analyses Provide guidance via email, chat, or voice; screen-sharing for production-impacting issues Author blog posts, answer forum questions, create knowledge base articles, and host webinars Occasional travel for team meetings or customer visits 🎯 Requirements Good hands-on knowledge of MySQL and InnoDB Experience with MySQL ecosystem tools and technologies Performance tuning, query and index optimization Backup solutions like Xtrabackup, mydumper; Point-in-Time-Recovery High-availability concepts (replication, routers, proxies) Zero-downtime procedures, monitoring requirements 🎁 Benefits Remote-first, globally dispersed workforce Flexible work hours and paid time off, remote office setup Career development funds, connectivity allowances Equity incentive plan, work-life balance programs