Director of Delivery Operations

📋 Description

• Own, structure, and scale the Delivery Operations organization, empowering Engagement Managers
• Architect and refine standardized delivery playbooks, quality assurance frameworks, and resource
• Serve as the strategic bridge between Delivery, Product, Engineering, Data Science, and Sales teams
• Act as a trusted advisor to senior leadership, delivering compelling briefings, status reports, and
• Manage capacity planning, budgeting, and operational utilization across all active client
• Drive adoption and persistent platform utilization by translating complex client challenges into

🎯 Requirements

• U.S. Citizenship is required
• Education: Bachelor’s degree in Business Administration, Data Science, Computer Science, Economics
• Experience: 8+ years in leadership in professional services, client delivery, or enterprise
• Management Experience: 4+ years mentoring and scaling delivery teams.
• Technical & Domain Aptitude: Deep understanding of software implementation lifecycles
• Communication: Ability to present complex architectures to C-suite audiences.

🎁 Benefits

• Equal Opportunity Employer