Billing Specialist

📋 Description Oversee the billing process for Bloomerang customers Set up new accounts and resolve billing issues Collaborate with sales, customer success, and account managers Manage upgrades, cancellations, payments, and refunds Move through multiple billing systems and the Salesforce CRM Participate in projects to improve billing quality and automation 🎯 Requirements 1-3 years’ experience in billing or accounts receivable Analytical, detail-oriented, and highly organized Ability to pivot and multi-task effectively Excellent communication; able to give and receive feedback Positive attitude and interest in nonprofit impact 🎁 Benefits Health, vision, and dental insurance options 20 PTO days, 3 flex days, 4 volunteer days, 12 holidays, paid parental leave 401k match Equipment shipped to your location Competitive compensation; discretionary bonus potential