Insurance Team Manager (Life & Disability)

📋 Description Lead a team of insurance professionals in Life & Disability programs. Drive performance, service excellence, compliance, and continuous improvement. Deliver exceptional customer experiences while meeting operational goals. 🎯 Requirements Minimum 3 years as a Team Manager or Operations Leader in contact center/BPO. Minimum 3 years in Life and/or Disability Insurance operations. Minimum 3 years managing inbound contact center teams. Strong knowledge of Disability products (STD, LTD, FMLA, State Leave). Data analysis, coaching, and performance improvement skills. Excellent communication and proficiency with MS Office. 🎁 Benefits On-site role in Taguig City, Philippines. Growth opportunities in a global digital transformation company.