Head of Customer Learning

📋 Description Define and own the Customer Education roadmap Lead and scale the Customer Education team Own lifecycle, governance, and quality of education content Own and evolve certification and Academy programs Design digital onboarding and adoption strategies Develop thought leadership and education strategy for Legal AI 🎯 Requirements 10+ years in customer education or related functions Experience scaling a function into a revenue-relevant program Partner with Product, GTM/Sales to align roadmaps Digital-first mindset for onboarding and funnels Strong content/program operations judgment Data-driven with dashboards and metrics 🎁 Benefits Equity offered Bonus opportunities Opportunity to lead and influence at executive level