BCBS Biller

📋 Description Investigate, analyze, and resolve consumer and commercial billing issues, disputes, and complaints. Review account information and billing details to identify discrepancies and determine resolutions. Develop and present solution options addressing customer concerns. Negotiate billing settlements and authorize account adjustments within guidelines. Document investigations, resolutions, communications, and account updates accurately. Prepare reports and maintain records related to billing activities and interactions. 🎯 Requirements Experience with billing operations, account management, healthcare revenue cycle processes, or Strong analytical and problem-solving skills to investigate complex issues. Excellent written and verbal communication skills. Ability to negotiate solutions while maintaining positive customer relationships. Strong attention to detail and accuracy when reviewing account information. Ability to organize, prioritize, and manage multiple tasks effectively. 🎁 Benefits Full-time remote position within the United States. Opportunity to contribute to healthcare solutions that support providers and communities. Collaborative remote work environment focused on innovation and continuous improvement. Competitive compensation package. Healthcare, financial, and wellness benefits (where applicable). Opportunities for professional growth and skill development.