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Job Description
📋 Description Own analytics lifecycle: data acquisition, modeling, warehousing, reporting. Transform contact center data into actionable insights. Collaborate with BI, IT, ops, and vendors to modernize reporting. Leverage AI features (Copilot, LLMs) to enhance analytics. Develop dashboards, KPI frameworks, and governance processes. Forecasting, trend analysis, and executive reporting support. 🎯 Requirements Bachelor's in CS/SE/Data Science or related field. 3+ years BI, data warehousing, analytics, or related roles. SQL Server, SSAS (Multidimensional/Tabular), ETL/ELT exp. Power BI, Microsoft Fabric, Tableau or similar BI tools. Python/PowerShell/JavaScript for automation and data workflows. Experience with APIs, cloud platforms, data modeling, governance. 🎁 Benefits Salary range $90,000 - $109,000 annually. Comprehensive benefits package and PTO. Remote-friendly with flexible work environment.
