Job Description
📋 Description Own day-to-day relationships with a high-volume book of emerging SMB accounts (150+). Act as strategic partner to clients, driving adoption, reporting value, and renewals. Collaborate cross-functionally with Growth, Sales, Data, Marketing, Operations, Product, and Balance client needs with internal resources to maximize retention and program impact. 🎯 Requirements 2+ years SMB account management experience. Bachelor’s degree in Business, Marketing, Communications, or related field. Proven ability to build/manage relationships at scale with adoption and satisfaction targets. Strong analytical mindset; comfortable with program data and reporting. Experience partnering cross-functionally to support client outcomes. 🎁 Benefits Comprehensive healthcare benefits 401k with company match Learning and development stipends Employee stock purchase program
