Job Description
📋 Description Own onboarding and translate client preferences into system settings. Explain integrations with email, calendar, CRM, and property management systems. Support clients with issue reproduction and impact analysis. Investigate bugs using SQL, logs, and data sources; document findings clearly. Communicate fixes and updates to clients and internal teams. 🎯 Requirements Bachelor's degree in Computer Science or equivalent 1-3 years in a similar role Experience with support software/CRMs (e.g., Zendesk, Salesforce) is a plus Demonstrated technical proficiency with CS degree, bootcamp, or equivalent Data-driven mindset with strong analytical skills Excellent written and verbal communication 🎁 Benefits Equity in the company Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Fitness & home services stipend
