Job Description
📋 Description Part-time CSM for maternity cover in EMEA across Europe Manage named accounts with 25-30 hours/week focus Advise on Bazaarvoice strategies for social, content, and experiences Run high-value activities and lifecycle management (Salesforce, Gainsight) Identify success metrics and show clients how to achieve them Promote feature adoption and manage portfolio health 🎯 Requirements Positive, self-starter with creative problem solving Customer-centric and social media obsessed Fluent in English; strong written and oral communication Strong time management, organization, and prioritization Ability to meet deadlines with minimal supervision Bachelor’s Degree and 1-2 years in account management, client success, sales, marketing or social 🎁 Benefits Part-time 12-month maternity leave role Hybrid work arrangement in London Global team and use of enterprise tools DBS background check may be required