Senior Customer Asset Management Specialist
Ritchie Bros.Himalayas
customer servicetechnical supportsenior customer success specialistsite managementcustomer account specialistescalation managementasset management specialistenterprise asset management specialistcustomer asset managementsenior customer asset management specialist
Job Description
This role SME for the Site Management team. As a SME, you will be responsible for the first escalation point within the Customer Asset Management team when a Specialist has a complex situation that requires more advanced level of troubleshooting. Issues are expected to be resolved quickly, effectively and reviewed for process changes with Supervisor. This role will step in when the Supervisor is unavailable.
Originally posted on Himalayas