Customer Care Specialist

📋 Description Role focuses on collecting payments and managing delinquent accounts via calls, emails, and written Supports post move-out processes and collaborates with 3rd party banks for refunds and settlements. Works with site teams to resolve disputes and ensure accurate invoicing. Provides data-driven support to maintain customer relationships across locations. Works in a fast-paced environment with a hands-on, collaborative culture. 🎯 Requirements High school degree required; 1-2 years residential/property experience preferred. Superior attention to detail and strong written/oral communication. Proficient with data entry, Microsoft Office (Outlook, Excel, Word). Ability to navigate computerized systems; dependable with ability to work independently. Excellent customer service skills and ability to handle multiple tasks. Advanced communication skills and strong relationship-building across locations. 🎁 Benefits Competitive salary based on experience. Remote work — 100% remote role. Paid time off (vacation, sick leave). HMO medical coverage via company plan.