Client Service Representative

📋 Description Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone calls using a multi-line system Schedule appointments, procedures, and follow-ups with the clinical team Process payments and ensure accurate invoicing Monitor the flow of patients and clients throughout the day 🎯 Requirements Availability to work evenings and weekends Previous veterinary or medical front-desk experience (preferred, not required) Strong communication and interpersonal skills Comfort working in a fast-paced environment with multiple priorities Familiarity with Windows-based systems and practice management software (or a willingness to learn) A positive, team-first attitude and a passion for creating a welcoming environment 🎁 Benefits Comprehensive Benefits Package: Medical, dental, and vision insurance with flexible spending 401(k) with Company Match Generous Paid Time Off: Holidays, vacation, and personal time Employee Discounts on veterinary care and products A Culture that Values You: Collaborative, empathetic team environment