Senior Customer Success Manager - Moveworks

📋 Description Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows Translate customer business needs into actionable solutions, influencing roadmap and product Identify, quantify, and track customer success metrics tied to efficiency, cost savings, and Proactively manage risks, expectations, and change, ensuring customers successfully navigate