Senior Customer Engineer - Pre & Post Sales

📋 Description Own strategic and complex Enterprise accounts across acquisition, implementation, adoption Lead technical strategy for deployments and guide account teams to drive retention and value. Develop reusable playbooks, frameworks, and workflows for the broader team. Collaborate on pre-sales motions, craft tailored demos, and lead technical evaluations. 🎯 Requirements 5 to 8 years in a customer-facing technical role (Solutions Engineering, TAM, Customer Engineering Deep hands-on web tech: HTML, CSS, JavaScript, REST APIs. Proven experience managing Enterprise accounts with exec stakeholders and complex requirements. Experience solving ambiguous problems and linking technical work to business outcomes. Hands-on use of AI tools for research, content creation, or workflow automation. 🎁 Benefits Hybrid work model with in-office presence in London, UK (3 days/week). Comprehensive benefits, equity, pension match, and other rewards.