Resident Support Specialist

📋 Description Renewal Management: Proactively contact residents within your assigned portfolio to discuss lease Communicate renewal options, lease terms, and rent increases. Address resident concerns and objections regarding renewals. Negotiate lease terms to maximize retention rates. Ensure timely processing of lease renewals. 🎯 Requirements High school diploma or equivalent required. Background in customer service with strong verbal and written communication. Customer Focus: Dedicated to exceeding customer expectations. Systems: Proficient in Microsoft Office Suite (Outlook, Excel, Power BI). Experience with Property Communication: Clear written and verbal communication. Collaboration: Teamwork and collaborative work environment. 🎁 Benefits Competitive Salary — reflects experience and responsibilities. Remote Work — 100% remote role. Paid Time Off — standard leave entitlements. HMO Coverage — company-provided health coverage.