Seasonal Customer Service Representative

📋 Description Handle phone, email, live chat, and social media interactions with warmth. Resolve unique customer concerns and design/fulfillment queries promptly. Leverage knowledge base to assist with product design, photos, printing. Cross-reference order info and process order adaptations in real-time. Document interactions in Salesforce or other CRM platforms. Identify platform friction and share insights with leadership. 🎯 Requirements A Bachelor's degree or equivalent work experience. Experience with high-end customers and problem solving without scripts. Experience with inbound contact volumes, queues, and multi-channel support. Design-related experience with photo printing and design files. Strong written communication and attention to detail. Experience with omni-channel CRM platforms (SF, ZD, etc.). 🎁 Benefits Remote seasonal role from September to December 2026. Flexible weekend availability with set schedule. Competitive tiered compensation based on location.